Quality and Accountability                 

Public Reporting

Hamilton Health Sciences is committed to providing excellent care and service to the people we serve, and to ensuring that our organization is well positioned to provide the best care for all, for generations to come. 

We believe in accountability and the importance of keeping our community informed of our performance.  Within the Public Reporting site, you will find up-to-date results on a variety of quality and patient safety measures.  We monitor and review these results on a regular basis in order to make improvements.  Click Public Reporting to see our indicators.

In addition, as of April 1, 2011, HHS joined other Ontario public hospitals in making our annual Quality Improvement Plan publicly available.  The Plan provides a standardized way for HHS to demonstrate our commitment to public accountability, as well as highlight the initiatives which are contributing to creating a positive patient experience and the delivery of high quality health care.  Click Excellent Care for All Act  to see our Quality Improvement Plan.

As a public not-for-profit organization, we also follow standard practices for using a procurement card, and reimbursement for travel and expenses.  We take our financial responsibilities seriously and invite you to review our policies.  Click Broader Public Sector Accountability to see our Procurement Card, Travel & Expense Reimbursement Policies.

Finally, we are an accredited hospital and follow a continuous improvement cycle to meet and exceed standards of care established by Accreditation Canada.  We have set up internal structures that support and enable quality improvement across all parts of the organization.  Click Accreditation  to learn more about the Accreditation process, and to learn more about how we organize for quality to provide the best care for all.